Shipping and Returns
We offer combined shipping on multiple items, to get an estimate please email us here or email: firstname.lastname@example.org
1. We offer three easy options to receive your antiques and home decor. We offer special fixed rate delivery for bigger items with in 60km of Pukekohe by William for $100, this is normally a three hour around trip. Check the map below to see if you qualify. This does not include any islands in the Hauraki Gulf.
2. We offer fixed rate shipping across our entire vintage catalog. A shipping method that allows you to pay a predetermined amount for a product, despite variations in weight or size. This is often subsidized with our larger products to keep your costs down.
3. We offer pick up in Pukekohe. We are very flexible when it comes to pick up as we want to make it as easy as possible for you. We ask for two days notice to arrange stock and we will always be here when you arrive.
We offer a professional and quick delivery service with in-house packing and trusted New Zealand couriers in order to deliver your purchased items from Elsie Wolfe safely to your door.
Our policy is to provide a full refund if the antique or home decor item in question has been wrongly described and the customer is not happy with it as a result.
If damage occurs in transit we will liase with the courier to ensure that any damage is repaired if practicable or a refund is made. In each case the item in question must be returned to us first before any refund is made and we have been notified of the specific problem.