Elsie Wolfe is Proudly New Zealand Owned and Operated
Elsie Wolfe is Proudly New Zealand Owned and Operated
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Shipping and Returns

• We must receive your returning purchase within 7 days of your purchase arriving to your door for online purchases and agreed delivery purchases (the 7 day period does not start when payment is made).
• Showroom cash and carry purchases, the 7 day period starts the day of purchase.
• Your purchase must be returned in its original undamaged state to our showroom at 518 Buckland Road, Pukekohe, National Storage, Unit 15c. Please contact us to arrange a time for drop off.
• If we cannot meet you to collect your returning purchase with in the 7 day period a suitable day for all will be arranged. You must have contacted us within 7 days of purchase making us aware of your return before a suitable day will be mediated.
• If you are posting your returning purchase, it must be sent within the 7 day return period. A copy of the postage receipt will have to be forwarded to Elsie Wolfe Wondrous Antiques.
• Returns by post must be paid by the customer not Elsie Wolfe Wondrous Antiques.
• Any damages of returning goods made in 3rd party delivery transit will be mediated by you, the customer of the 3rd party delivery company.
We offer a professional and quick delivery service with in-house packing and trusted New Zealand couriers in order to deliver your purchased items from Elsie Wolfe safely to your door. 
Our delivery team includes:
Our policy is to provide a full refund if the antique item in question has been wrongly described and the customer is not happy with it as a result.

If damage occurs in transit we will liase with the courier to ensure that any damage is repaired if practicable or a refund is made. In each case the item in question must be returned to us first before any refund is made and we have been notified of the specific problem.
For returns, contact us here.